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Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information, newsletter registration, feedback and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

1.      It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

2.      We will transfer information about you if Simply Bhutan is acquired by or merged with another company. In this event, Simply Bhutan will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

We will never ask you for your billing address, credit card information or any bank account details in any of our feedback forms or emails. We only collect the following information -

  1. When you register for our newsletter we ask for your email address, etc.

  2. When you provide feedback we ask for information such as your name, company name, email address, etc.

  3. When you sign up for our services, we will ask for we ask for information such as your name, company name, email address, etc. 

  4. Simply Bhutan uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Cookies

  1. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.

  2. Cookies are required to use the Simply Bhutan service.

  3. We use cookies to record current session information, but do not use permanent cookies.

Data Storage

Simply Bhutan uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run SimplyBhutan.com. Although Simply Bhutan owns the code, databases, and all rights to the simplybhutan.com, you retain all rights to your data.

This site may contain links to non-Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites and encourage you to consult the privacy notices of those sites.

Disclosure

Simply Bhutan may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Changes

Simply Bhutan may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to your primary email address specified in our database or by placing a prominent notice on our site.

Questions

Any questions about this Privacy Policy should be addressed to support at support@simplybhutan.com

Terms of Service

By using the www.simplybhutan.com web site ("Service"), all services of Simply Bhutan you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Simply Bhutan reserves the right to update and change the Terms of Service from time to time without notice. Any new features that enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time here. You agree to use our website and comply with the following terms.

  1. You must be 16 years or older to use this Service.

  2. You may need to provide your legal full name, a valid email address, and any other information requested in order to sign up for the newsletter, provide feedback or sigh up for our service.

  3. You must be a human. Information provided by "bots" or automated methods are not permitted.

  4. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  5. You understand that Simply Bhutan uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

  6. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with Simply Bhutan

  7. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website , or access to the website without the express written permission by Simply Bhutan.

  8. You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.

  9. You must not transmit any worms or viruses or any code of a destructive nature.

  10. You expressly understand and agree that Simply Bhutan shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i) the use or the inability to use the website ; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

  11. Questions about the Terms of Service should be sent to support at info@simplybhutan.com.

Complaint Procedure

We, at Simply Bhutan, always strive to provide the best possible service and make your trip to Bhutan a fulfilling one without any incident.

However, if you are not satisfied with any aspect of our service and the way we operate or may be concerned about the way our staff has behaved you are welcome to email us at -

complaint@simplybhutan.com

or write to:

Simply Bhutan, G P O Box 489, Thimphu – Bhutan ,

Phone: +975 (2) 323 897

Fax: +975 (2) 339 907

One of our managers will deal with all your complaints in the first place and a response will be made within 14 working days.

All complaints are treated with confidentiality in mind. Only the individual dealing with complaints will be aware that a complaint has been received and is being dealt with. Anonymous requests will be acted upon, however it is better to provide2contact details so that the complainant can be informed of the outcome.

Simply Bhutan aims to handle all complaints fairly and honestly regardless of who makes a complaint without any bias to any particular individual or group.

 


We are registered with the Tourism Council of Bhutan and a member of the Association of Bhutanese Tour Operators

Privacy Policy & Terms of Use

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